Introduction
Forge Growth Systems (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide when interacting with our website, services, and communication systems. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or communicate with us.
Forge Growth Systems is a United States–based business owned and operated by a sole proprietor. The business provides CRM automation, lead management systems, SMS communication tools, and workflow automation services for local businesses.
By using our website or submitting information through our contact forms, you acknowledge that you have read and understood this Privacy Policy and agree to the practices described herein.
Information We Collect
We may collect personal and non-personal information when you interact with our website or communicate with us. This information may include:
Full name
Email address
Phone number
Business name or organization information
Messages or inquiries submitted through contact forms
Technical information such as IP address, browser type, device information, and operating system
Website usage information such as pages visited, time spent on pages, and referring websites
Personal information is collected only when voluntarily provided by the user or when automatically collected through standard website technologies.
How Information Is Collected
Information may be collected through several methods, including:
Website Forms
When users voluntarily submit information through contact forms or other form fields on our website.
Website Interactions
Information may be automatically collected when users browse our website through analytics tools, cookies, or similar tracking technologies.
Communication Tools
Information may be collected when users communicate with us via email, SMS messaging, or other digital communication channels.
Third-Party Platforms
Some information may be processed through third-party services that support our CRM systems, communication platforms, and workflow automation tools.
Use of Collected Information
Forge Growth Systems may use the information collected for the following purposes:
Responding to inquiries or requests submitted through the website
Providing information related to our services
Communicating with users regarding their inquiry or requested services
Managing internal records and business operations
Improving website performance, services, and user experience
Complying with legal obligations and regulatory requirements
We only use personal information for legitimate business purposes consistent with this Privacy Policy.
SMS Communications and Consent
If you provide your phone number through our website contact form or other communication channels, you may consent to receive SMS text messages from Forge Growth Systems related to your inquiry, service updates, scheduling information, or support communications.
These messages are intended to facilitate communication regarding your request or services associated with Forge Growth Systems.
By submitting your phone number and providing consent, you acknowledge and agree to receive SMS communications from Forge Growth Systems.
Opt-Out Instructions
You may opt out of receiving SMS messages from Forge Growth Systems at any time.
To stop receiving SMS communications, reply:
STOP
For assistance or additional information, reply:
HELP
After opting out, you will no longer receive SMS messages unless you provide new consent.
Message Frequency Disclosure
Message frequency may vary depending on the nature of your interaction with Forge Growth Systems, including inquiries, service updates, scheduling communications, or ongoing support related to requested services.
Message and Data Rates Notice
Message and data rates may apply depending on your mobile carrier and service plan. Forge Growth Systems is not responsible for any charges incurred from receiving SMS messages.
Sharing of Information
Forge Growth Systems does not sell, rent, or trade personal information to third parties.
We may share information with trusted service providers only when necessary to operate our business and provide services. These service providers may assist with:
Website hosting
CRM and automation platforms
SMS communication services
Data analytics services
Technical infrastructure and system management
These third parties are required to maintain the confidentiality and security of the information they process on our behalf.
SMS opt-in consent and phone numbers are not shared with third parties or affiliates for marketing purposes.
Data Security
Forge Growth Systems implements reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, disclosure, alteration, or destruction.
While we strive to protect personal information, no method of transmission over the internet or electronic storage is completely secure. Therefore, we cannot guarantee absolute security.
Data Retention
We retain personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Information may be retained for operational purposes, legal compliance, dispute resolution, or enforcement of agreements.
Third-Party Services and Integrations
Forge Growth Systems may utilize third-party service providers and platforms to support business operations, including CRM systems, communication tools, analytics services, hosting providers, and automation software.
These services may process information on our behalf. We require such providers to maintain reasonable security practices and comply with applicable privacy laws.
Forge Growth Systems is not responsible for the privacy practices of external websites or services that may be linked from our website.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to improve functionality, enhance user experience, and analyze website performance.
Cookies are small files stored on a user’s device that help recognize returning visitors and collect usage data. Users may configure their browser settings to refuse cookies; however, some website features may not function properly if cookies are disabled.
User Rights and Choices
Users may request access to, correction of, or deletion of personal information held by Forge Growth Systems, subject to legal and operational limitations.
Users may also opt out of certain communications at any time by following the instructions included within those communications or by contacting us directly.
Children's Privacy
Forge Growth Systems does not knowingly collect personal information from individuals under the age of 13.
If we become aware that personal information from a child under the age of 13 has been collected without verified parental consent, we will take appropriate steps to delete that information.
Changes to This Privacy Policy
Forge Growth Systems reserves the right to update or modify this Privacy Policy at any time. Changes may be made to reflect updates to our business practices, legal requirements, or operational processes.
When changes are made, the “Last Updated” date at the top of this policy will be revised. Users are encouraged to review this policy periodically.
Contact Information
If you have questions about this Privacy Policy or our data practices, you may contact us at:
Forge Growth Systems
Northwest Indiana, United States
Email: [email protected]
Phone: +1 219-706-4174
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